# AI search over your company documents, with answers that show their sources

> APPSOLN builds AI search (often called RAG) that answers staff and customer questions from your own documents, shows where each answer came from, and respects access rules.

AI document search, often called RAG (retrieval-augmented generation), lets people ask a question in plain words and get an answer taken from your own documents, with a link to the source so they can check it.

## For small businesses

A small business might use AI search so staff can find policies, prices, or procedures instantly, or so customers get answers from its help articles.

## For larger companies

A large company might use AI search across its intranet, policies, and past tickets, with answers limited to what each employee is allowed to see.

## What we do

- Connect your documents, wikis, and help articles
- Build a search that answers in plain language with sources
- Respect existing access rules so people only see what they should
- Hand off to a person when the answer is unclear
- Measure answer quality and improve it over time

## A good fit for

- Staff repeatedly asking the same questions
- Large collections of policies, manuals, or help articles
- Customer support teams searching for answers

## Works well with

- Large language models
- PostgreSQL (pgvector)
- SharePoint
- Google Drive
- Confluence
- Python

## Common questions

### Will it make up answers?

It is designed to answer only from your documents and show the source. When it cannot find a good answer, it says so and hands off to a person.

## Related

- [AI Integration](https://appsoln.com/services/ai-workflow-integration/index.md): AI stuck in a separate tool nobody opens? APPSOLN builds AI into your CRM, help desk, and business systems, with clear rules and a person checking the results that matter.
- [Hire an AI Developer](https://appsoln.com/hire/ai-developer/index.md): Hire APPSOLN as your AI developer to build large language model features, AI document search, and automations into your CRM, help desk, and business tools.

Canonical page: https://appsoln.com/technologies/ai-document-search